DATA CONTROLLER
Responsible: EVENTSTUR360 S.L.
VAT NO: B75520296
Address: Plaza de la virreina 3, Ático 1a 08024 (Barcelona), Spain.
Contact: "Contact EVENTSTUR" service through the platform eventstur.com - user service.

This privacy policy applies to all agents of EVENTSTUR, including suppliers of goods and services, employees, contractors and their representatives, as well as users and customers.

EVENTSTUR processes personal data relating to persons, employees, owners or representatives who are related to our company.

DATA COLLECTION
The personal data collected by EVENTSTUR depends on the type of relationship established with its collaborators, users and clients.

The data collected by EVENTSTUR are only considered "personal data" when they refer to a natural and legal person.

The personal data that EVENTSTUR may need to collect for the provision of its services are the following:

• Contact details: Name, surname, date of birth, postal address, e-mail address, telephone and fax number.
• Financial information: Data necessary for invoicing and payment (bank details, bank account number and tax identification number).
• Verification data: Copy of company registration documents and/or tax identification number.
• Automatic information: Related data may also be collected automatically, through the use of registration forms, user or contributor accounts, etc. This data may include:
• Language settings.
• IP address.
• Location.
• Device configuration.
• Device operating system.
• Registration information.
• Time of use.
• URL requested.
• Status report.
• Management results.
• Browsing history.
• Device identifiers such as Android ID, MAC address, IMEI.
• Type of data displayed.

The use of personal data of third parties by collaborating companies or organisations implies that these persons have been duly informed about the use and transfer of these personal data by EVENTSTUR, as well as that they have been obtained with their consent, in accordance with the applicable regulations.
Information from other sources: EVENTSTUR may request information on the solvency of its collaborators, suppliers and clients from third parties in order to evaluate their economic and/or professional solvency, as well as obtaining it from public entities and bodies.

PURPOSES OF PROCESSING
EVENTSTUR uses the previously described information, which may include personal data, for the following purposes:

• Registration and administration: Contact data and financial data will be used to manage the business relationship with the partner, supplier or customer, including registration and verification. This data may also be provided to third parties who are to be involved in the provision of the services that are the subject of the relationship.
• Customer service: Provision of assistance services in the contracting and provision of services, resolution of doubts, queries and incidents.
• Other activities, including marketing: In the event that a partner, supplier or customer does not complete the online registration, EVENTSTUR may send a reminder to complete the registration process without having to fill in all the information again. EVENTSTUR may invite partners, suppliers and customers to attend and participate in events that may be of interest to them, as well as offer and host online forums to find answers to frequently asked questions about the offer and use of EVENTSTUR's products and services. EVENTSTUR may use personal data for communications with its partners, suppliers and customers, including information about system or product updates; sending of the newsletter; invitations to participate in referral programmes or competitions or other advertising and marketing communications. In cases of direct marketing and advertising in electronic format, there will be the possibility to unsubscribe from this particular functionality.
• Messaging tools: EVENTSTUR provides customers with different means of communication (potential or current). Partners, suppliers and clients can also contact EVENTSTUR through the "Contact EVENTSTUR" alias service (provided that they include EVENTSTUR as a recipient). EVENTSTUR may access communications between partners, suppliers and customers and use automated systems to review, scan and analyse communications for the following purposes:
• Security.
• Fraud prevention.
• Compliance with legal and regulatory requirements.
• Investigations into possible misconduct.
• Development and improvement of products and services.
• Search.
• Customer relations (including sending information and offers).
• Technical assistance to employees, customers and suppliers.

EVENTSTUR will store all communications sent or received through its own communication tools.

• Analysis, improvement and research: EVENTSTUR uses the information provided, which may include personal data, for analytical purposes and with the aim of improving its products and services, as well as the user experience.
• The data may also be used for the purposes of testing, troubleshooting and improving the functionality and quality of online services. Employees, suppliers and customers will be invited to participate in surveys and other market research.
• Security, fraud prevention and detection: The information obtained, which may include personal data, may be used to investigate, prevent and detect fraud and/or other illegal activities. EVENTSTUR may use personal data to facilitate fraud investigations by competent authorities, where necessary, including by sharing personal data with law enforcement and/or judicial authorities. EVENTSTUR may use personal data for risk assessment and security purposes, including user authentication, we use external risk providers for third party risk management. These providers help to assess the business risk profile of employees, suppliers and customers.
• Legal and law enforcement: The information provided, which may include personal data, may be used for dispute resolution, regulatory investigations, risk management and compliance, as well as to fulfil agreements with partners, suppliers and customers or to resolve complaints or claims.

Information about employees, suppliers or customers, including personal data, may be shared with the competent authorities (public prosecutors, courts, tribunals, authorities of any kind) when required by law.

LEGAL BASIS FOR PROCESSING
The processing of personal data is necessary to fulfil the agreements for the sale of products and provision of services agreed with EVENTSTUR. If the requested data is not provided, EVENTSTUR cannot carry out its activities of supplying products and providing services.

Furthermore, the personal data provided must be used in such a way as to ensure that, in the sale of the product or the provision of the service, no prohibition or legally prohibited conduct is being incurred, as well as compliance with legal obligations in the performance of these activities.

EVENTSTUR will at all times make every effort to ensure that the collaborator, supplier or partner can oppose or exclude the processing of those personal data that are not strictly necessary for the sale of the product or the provision of the service, by means of mechanisms configured on the company's own website. However, in the event that there is no specific or appropriate mechanism, the collaborator, supplier or client may contact the company by means of the Contact EVENTSTUR service through the platform EVENTSTUR360.com - user service.

TRANSFER OF DATA
EVENTSTUR may transfer the personal data of its collaborators, suppliers and clients to other entities of its business group, as well as to the following third parties:

• External service providers.
• Payment providers and other financial institutions.
• Delinquency list checking and/or risk management entities, in accordance with applicable law.
• Compulsory disclosure: In compliance with legal obligations and performance of services (strictly where necessary).
• Providers of technology services, payment, hosting, technical support and security.

DATA SECURITY
EVENTSTUR uses appropriate business systems and procedures to protect and safeguard information, including personal data. It also uses security procedures and technical and physical restrictions to access and use personal data on its servers. Only authorised personnel are allowed to access personal data of employees, suppliers and customers. EVENTSTUR applies appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including encryption, access control, internal protocols and staff training.

PRESERVATION OF DATA
EVENTSTUR will keep the personal data obtained for the time necessary for the management of the commercial relationship, in strict compliance with the applicable legislation.

INTERNATIONAL TRANSFERS
Where any of our suppliers or services involve international transfer of data (outside the European Economic Area), we ensure that they have adequate safeguards in place in accordance with the GDPR, such as standard contractual clauses.

RIGHT OF INFORMATION AND RECTIFICATION
EVENTSTUR's collaborators, suppliers and clients can:

Request a copy of the personal data held by EVENTSTUR.

Communicate any changes and/or request the correction of any data.

In certain cases, request the deletion, blocking or restriction of personal data, as well as object to their use in a specific way.

In certain cases, request the sending (portability) of a specific form to a third party.

Employees, suppliers or customers have the right to withdraw their consent to the use of their personal data at any time and to object to the use of their personal data.

CONTACT / DATA CONTROLLER
The data controller of EVENTSTUR is EVENTSTUR represented by Raquel Ferrer Ripoll and any collaborator, supplier or client can contact him through the service "Contact EVENTSTUR" through the platform EVENTSTUR360.com - user service.

CHANGES TO THE PRIVACY POLICY
We reserve the right to modify this Privacy Policy. In case of relevant changes, we will notify you through the website or by other reasonable means. EVENTSTUR will communicate any changes to the privacy policy that may affect its collaborators, suppliers and customers.