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Cookies

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At Eventstur360, we use cookies and similar technologies to improve your experience on our platform, understand how you interact with our services and personalise your content. This policy explains what cookies are, how we use them and how you can manage them.

1.What are cookies?

Cookies are small text files that are stored on your browser or device when you visit websites. They allow the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don't have to re-enter them each time you return to the site or navigate from one page to another.

How do we use cookies?

We use cookies for a number of reasons, including:

  • Essential/Technical Cookies: These are necessary for the basic operation of our platform. They allow navigation and the use of essential functions, such as access to secure areas or the management of the shopping cart. Without these cookies, the platform cannot function properly.
  • Performance/Analytics Cookies: These collect information about how visitors use our platform, for example, which pages are most visited, dwell time or whether error messages are encountered. This information helps us to improve the performance of the platform.
  • Functionality Cookies: These allow the platform to remember the choices you make (such as your username, language or the region you are in) and provide enhanced and more personal features.
  • Advertising/Marketing Cookies: These are used to provide you with advertisements that are more relevant to your interests. They are also used to limit the frequency with which you see an advertisement and to measure the effectiveness of advertising campaigns.

3. Third party cookies

On our platform, we integrate third-party services that may also set cookies on your device. Here are some of the services we use and their main purposes:

Social Login (Sign in with Google, Facebook, Apple):

Google:
Use cookies to authenticate your account, remember your preferences and personalise your login experience. You can read Google's privacy policy here.
Facebook:
It uses cookies for user authentication, personalisation of content and measurement of advertising effectiveness. You can consult facebook's cookie policy here.
Apple:
It uses cookies and similar technologies for authentication and to provide services through Sign in with Apple. You can read Apple's privacy policy here.
Stripe (E-commerce):
Stripe uses cookies to process payments securely, detect fraud and provide its payment processing services. View Stripe's cookie policy here.
Planner5D:
If you use Planner5D on our platform, it may set cookies to remember your projects, preferences or for the operation of its design tools. See Planner5D's privacy policy here.
Trellis:
We use Trellis to render the images that users upload to our platform, especially in the integration with Planner5D. This tool allows for smooth and accurate visualisation of graphical elements within the design environment. Trellis may use technical and performance cookies to facilitate the loading, caching and efficient display of images. View the Trellis privacy policy here.
Firmafy (Signing of contracts):
Firmafy uses cookies to ensure the security and functionality of electronic signature processes, as well as to authenticate users. Consult Firmafy's privacy policy here.
YouTube (Videos):
Embedded YouTube videos may set cookies in your browser. These cookies are used by YouTube to collect information about video usage and for advertising purposes. You can consult the privacy policy of Google (owner of YouTube) here.

4. Managing your cookies

You have the right to decide whether to accept or reject cookies. You can set your cookie preferences in the following ways:

Browser settings: Most web browsers allow you to manage your cookie preferences through their settings. You can set your browser to notify you when you receive a cookie, to refuse certain types of cookies, or to delete cookies. Please note that if you delete or block cookies, some parts of our platform may not function properly.

  • Chrome
  • Firefox
  • Edge
  • Safari


Cookie consent tools: We can provide you with a cookie consent management tool on our platform that will allow you to control which cookies you accept.

5. Changes to our cookie policy

We may update this Cookie Policy from time to time to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we use cookies.

6.Contact

If you have any questions about our Cookie Policy, please do not hesitate to contact us via the Contact EventstuR service through the eventstur.com platform - user support.